Tell me about shipping & handling.
We only offer standard shipping via USPS. The rates are as follow:
Frilliance currently ships to following countries:
*see above for shipping in UK from Sephora UK or Superdrug UK.
Right now we do not offer any expedited shipping options.
We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back-end charges once the package has exited the United States.
Where does Frilliance ship to?
Frilliance currently ships to all 50 US states, Puerto Rico and Canada. Shipping to Hawaii, Alaska, Puerto Rico, and remote areas in Canada might take a few extra days.
International Locations: Frilliance ships to Argentina, Australia, Austria, Bahrain, Belgium, Brazil, Bulgaria, Denmark, Finland, France, Germany, Greece, Iceland, India, Ireland, Italy, Kazakhstan, Kuwait, Lithuania, Malaysia, Morocco, Mexico, Netherlands, New Zealand, Norway, Qatar, Philippines, Poland, Portugal, Saudi Arabia, Serbia, Singapore, Slovenia, South Africa, Sweden, Switzerland, United Arab Emirates, and the United Kingdom.
We are working on bringing Frilliance everywhere around the world. Tag us @Frilliance to request delivery where you live!
When will my order ship?
The processing time for orders is 3-5 business days (we try to ship everything out as quickly as we can!). After that, delivery time within the United States is 3-6 days, and 10-15 business days internationally.
You’ll get a shipment notification email with a tracking number as soon as your package ships.
Orders can be tracked at: https://www.usps.com/shipping/trackandconfirm.htm
I'm having problems with the tracking.
Sorry about that! In a few cases, the carrier takes 1-2 business days to register your shipment status. If your tracking number isn’t updating or working at all, please reach out to us at email@example.com. We can give you the inside info.
How can I edit my shipping address?
If your order is shipping to an incorrect address, please email firstname.lastname@example.org